104 Dillow Cir, Kingsport, TN 37663

Quack Pack Terms and Conditions

Membership Overview

The Quack Pack is a yearly membership program designed to provide exclusive benefits, savings, and priority services to members. The membership fee is $99 per year and grants access to special offers, promotions, and services as outlined in the program benefits. Membership benefits are subject to availability and may vary by location and service type.

Eligibility

Membership is open to individuals who are at least 18 years old and capable of entering into a legally binding agreement. The membership is valid for personal use only and is non-transferable unless otherwise stated.

Membership Term and Renewal

The Quack Pack membership is valid for 12 months from the date of purchase. Memberships automatically renew at the end of each term unless canceled prior to the renewal date. Members will be charged the current membership rate at the time of renewal.

Membership Term and Renewal

Membership benefits may include discounts, priority scheduling, special service offers, and exclusive promotions (collectively referred to as “Benefits”).
Please note:
  • Benefits apply only to eligible services
  • Discounts may not be combined with other promotions unless stated
  • Some services may have usage limits
  • Benefits have no cash value
  • The company reserves the right to modify or discontinue benefits at any time with reasonable notice.

    Hero Quack Pack (Military, Veterans, and First Responders)

    The Hero Quack Pack provides complimentary membership eligibility for active military members, veterans, and first responders, subject to verification. Proof of service may be required to activate or maintain Hero Quack Pack membership benefits.

    Cancellation and Refunds

    Members may cancel their membership at any time. Refunds are not guaranteed and may be issued at the company’s discretion based on usage of benefits and the time elapsed since purchase. To request cancellation, members should contact customer support using the contact information provided below.

    Modifications to Program

    The company reserves the right to modify, suspend, or terminate the Quack Pack membership program, including pricing, benefits, and terms, at any time. Any significant changes will be communicated to members through email or the company website when possible.

    Member Notifications

    Members may receive communications regarding:
  • Membership status
  • Renewal reminders
  • Program updates
  • Promotional offers
  • By enrolling in the Quack Pack, members agree to receive these communications via email, phone, or text message where permitted by law.

    Contact Information

    For questions regarding membership, cancellations, or program details, please contact:

    Customer Support
    Email: hello@pinkduckplumbing.com

    Phone: 423-732-3825